Hiring seasonal staff? Here are a few things to consider from the IT

Hiring seasonal staff? Here are a few things to consider from the IT perspective

In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.

Security

When you are hiring someone part-time, security could be a concern. You or your HR person may have done a background check, but their risk score nevertheless remains much higher than permanent employees who are on your payroll. Trusting a temp worker with customer and business data is a risky choice.

Infrastructure

Having seasonal employees is a good solution to temporary spike in workload. But, there is still a need to provide your temps with the resources they need to perform their tasks efficiently. Computers, server space, internet and phone connectivity, all need to be made available to your temp workforce as well.

Lack of training

Your permanent employees will most likely have been trained in IT Security best practices, but what about your temps? When hiring short-term staff, SMBs and even bigger organizations rarely invest any time or resources in general training and induction. Usually brought in during the peak seasons, temps are expected to get going at the earliest. Often IT drills and security trainings have no place in such hurried schedules.

Collaboration needs

Often businesses hire seasonal staff from across the country or even the globe because it may offer cost savings. In such cases when the seasonal staff is working remotely, there is a need to ensure the work environment is seamless. High quality collaboration tools for file sharing and access and communication needs to be in place.
Having part-time or seasonal staff is an excellent solution to time-specific resource needs. However, for it to work as intended--smoothly and in-tandem with the work happening at your office, and without any untoward happenings--such as a security breach, businesses need to consider the aspects discussed above. A MSP will be able to help by managing them for you, in which case hiring temps will be all you need to think of.

3 Things to consider before you sign-up with a cloud services provider

3 Things to consider before you sign-up with a cloud services provider

More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT security requirements. The cloud grows with them and lets them scale their business without worrying about a corresponding rise in IT costs. Plus, with the cloud, the important aspects of security and backups are mostly taken care of by the cloud service provider. And then, there’s the convenience of any-time-anywhere data access. With all these benefits that the cloud brings, what’s there to think about before signing up with a cloud service provider? While are a lot of benefits of storing your data on the cloud, but your data is still yours, so there are a few things you need to know and be comfortable with before you jump onto the cloud.

Data storage location

Ask your cloud services provider where, (as in the location of the data center) your data will be stored. Ask them if they have multiple data centers and if yes, then, will they be backing up your data and storing them at different places. It is great if your cloud services provider does that, since that ensures higher safety of your data.

How secure will your data be?

Yes. When you hire a cloud services provider, a major chunk of your data’s security responsibility is passed onto them. You don’t have to really worry about your data security, but, you still need to know how they plan to keep your data safe. Ask your cloud services provider for details regarding their data security procedure. Have them share all policies, SOPs and data security frameworks that they claim to have in place.

Past performance/data loss history

Everyone talks about their best projects in a sales meeting. What you really need to know are the worst ones. Ask your cloud services provider to share with you their data loss/downtime trends for the past one year. Observe the trend. How often does their system give way and how long does it last? This is important for you to understand, because this metric translates into loss of business for you.

And finally, don’t forget to ask for a client list. Like we said before, everyone highlights the good things about themselves in a sales meeting. If you really want to know how good your cloud service provider is, ask them for a client list--both current and past. Check how many of them are from your industry vertical. Try reaching out to those who are willing to talk. Find out what they like the most about your cloud service provider and what aspects they find negative. Find out why their former customers left them. Usually customers are pretty good indicators of the quality of service a business provides. Hope these tips help you finding a cloud service provider who fits in well with your needs.

Migrating to Windows 10: Should you let go of your hardware

While you can purchase and install Windows 10 in your existing PCs–the ones currently on Windows 7 OS–it is not recommended. According to Microsoft, Windows 10 has the following minimum requirements

• Processor: 1 gigahertz (GHz) or faster processor or SoC.
• RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit.
• Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS.
• Graphics card: DirectX 9 or later with WDDM 1.0 driver.
• Display: 800x600

If your existing PCs don’t meet the above requirements, it’s time to move on. The above list are minimums. The market today has PCs with better specs that will help you get the most out of Windows 10 and make the switch to the new OS more productive and efficient.

Windows 7 was one of the most loved, user-friendly and efficient versions of Windows. This switch sure won’t be easy. It also entails quite a bit of investment in terms of money, downtime and training. Reaching out to a Microsoft-licensed managed services provider (MSP) can help make this transition faster, more efficient and certainly, smoother.

Windows 7 End of Life: What options do you have

As Microsoft stops supporting Windows 7 from January 2020, what choices do you have as a Windows 7 user? While Windows 7 will work after January 2020– it won’t just “shut down”–as a business, you cannot afford to use the older version because it makes you vulnerable to security threats. That leaves you with only 2 options.

Option 1: Purchase extended support

Microsoft is offering the option to purchase extended support for Windows 7 until 2023. Though the exact price of the extended support option is not known, it is estimated to be around $350 per device for 3 years.

But, one thing for you to think about before investing in extended support for your existing Windows 7 devices is that after 3 years you will have to migrate to a newer OS no matter what. In the meantime, your newer software programs or apps may not be compatible with Windows 7.

Option 2: Ring out the old and bring in the new--UPGRADE!

If you choose not to opt for Windows 7 extended support, you can upgrade to Windows 8.1 or 10. But, 8.1 was probably the worst-received Windows OS–barring Vista, of course–so tech experts suggest opting for Windows 10 instead. But, you need to be prepared for a few things if opting for the newer Windows version.

For one, Windows 10 has a very different look and feel compared to 7. It will take some time to get used to this newer version of Windows. Plus, it may not be compatible with all the software programs that you currently run on, using Windows 7. Though most of the applications, personal PC settings and data from Window 7 OS is expected to be supported by Windows 10, there is a chance that some of these may not work as well. Experts estimate antivirus software is most likely one among them.

The migration from Windows 7 to 10 is not really rocket science, but for a business, it can be a headache and a major transition. Consider bringing a Microsoft licensed MSP onboard to help you make this switch.